User Onboarding Fundamentals
Core concepts, strategies, and best practices for effective user onboarding. Learn how to design onboarding flows that convert trial users into activated customers, reduce first-week churn, and create memorable first-time user experiences that drive long-term retention and product adoption.
Articles (11)
Onboarding for B2B SaaS: Enterprise Considerations
Navigate the complexities of B2B onboarding with multi-stakeholder journeys, admin vs user paths, and enterprise-specific requirements.
How to Create Product Tours That Users Actually Complete
Design product tours with high completion rates. Learn optimal tour length, writing effective copy, targeting strategies, and measuring success.
How to Design an Onboarding Flow That Actually Works
Learn the principles and tactics for designing user onboarding flows that drive activation. From understanding user intent to testing and iteration.
Self-Serve vs High-Touch Onboarding: Which is Right for Your Product?
Learn when to use self-serve, high-touch, or hybrid onboarding approaches. Decision framework for product leaders based on product complexity and customer value.
First-Time User Experience (FTUE): A Product Manager's Guide
Master the critical first moments of user engagement with this guide to FTUE design, covering welcome screens, empty states, and quick wins.
Mobile App Onboarding: Best Practices for 2025
Master mobile-specific onboarding with best practices for permission requests, progressive disclosure, and cross-platform consistency.
The Complete Onboarding Checklist Template for SaaS Products
Downloadable onboarding checklist template with proven structure, best practices for implementation, and examples from successful SaaS products.
The Complete Product Onboarding Glossary: 75+ Terms Every Product Manager Should Know
Master the language of user onboarding and product adoption with this comprehensive glossary covering everything from activation metrics to zero-state design.
The Psychology of User Onboarding: What Makes Users Stick
Understand the psychological principles behind effective onboarding. From motivation theory to habit formation, design experiences that drive retention.
Reducing Onboarding Friction: 15 Tactics That Actually Work
Practical tactics for eliminating friction from your onboarding flow. From signup optimization to progressive profiling, reduce drop-off at every step.
The Ultimate Guide to SaaS User Onboarding in 2025
A practical guide to SaaS user onboarding covering strategies, best practices, metrics, and tools that actually help activate new users.